Michele

Michele Meza

Helping growth-stage leaders replace operational chaos with systems that scale
Chief Strategy Officer at Luksi Coaching & Consulting

Areas of expertise

I help leaders turn the complexity that comes with growth into clarity, structure, and consistent execution.

  • Operational bottlenecks slowing down the business despite strong demand
  • Unclear roles and ownership leaving teams misaligned and accountable to no one
  • Inconsistent processes that break down as headcount and volume increase
  • Too much depending on the founder or CEO to keep day-to-day operations moving - Strategy that stalls because the operating infrastructure to execute it isn't there
  • Leaders lacking visibility into performance until problems are already urgent

I work with organizations to build the systems, accountability, and operating rhythm needed to scale with confidence.

About Me

I'm Michele, a Fractional COO and operational executive who helps growing organizations turn complexity into structure.

I specialize in scaling people, processes, and performance - giving leaders the clarity, accountability, and systems they need to execute consistently and grow with confidence. Leaders come to me when growth has outpaced their operating model. I identify what is slowing things down and build the structure to fix it - streamlining operations, clarifying ownership, strengthening team accountability, and reducing the founder's dependency on being in every decision. The result is a business that runs with greater control and less chaos.

My track record spans organizations of all sizes. I scaled a logistics operation from 1 to 45 trucks, helped grow a SaaS platform from 5 to nearly 1,000 users with 110% revenue growth in six months, and led operational improvements across portfolios spanning 22 locations.

Available for project-based work, ongoing retainers, fractional roles, and on-call advisory

Send Me a Message
Intro Call

30 minutes

A quick introductory call to discuss your needs and see if we're a good fit to work together. No commitment required.

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Details

Years of Experience

30 Years

Country

United States

Qualification
Master of Business Administration (M.B.A.), Business Administration University of Phoenix 2020 - 2021
Social Links

  • Scaled Logistics Operation from 1 to 45 Trucks

    Built operational structure, processes, and systems to support significant fleet growth.

  • 110% Revenue Growth in Six Months for SaaS Platform

    Helped scale from 5 beta users to nearly 1,000, driving adoption and operational efficiency.

  • Reduced Overdue Grants Portfolio by 50% Across 22 Locations

    Facilitated $6.3M in payments while leading compliance improvement across complex organizations.

Specialties and Expertise

Areas of Expertise

Leadership

Strategy

Advisory

Specialties

Process improvement Workflow optimisation Operational KPI design Team structure design Capacity planning Map core processes Diagnose bottlenecks Redesign workflows Document SOPs Define operating rhythms

Sessions

Intro Call

A quick introductory call to discuss your needs and see if we're a good fit to work together. No commitment required.

30 min
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Common Questions

I help growth-stage leaders replace operational chaos with structure. The common thread is complexity that has outpaced the systems holding it together — bottlenecks, unclear ownership, inconsistent processes, and too much depending on one person to keep things moving.

This is a good fit for founders and executives whose organizations have grown faster than their operating infrastructure. If you're firefighting daily, struggling to hold teams accountable, or finding it hard to execute on strategy consistently, this is built for you.

Clearer priorities, defined ownership, more efficient processes, and a business that runs less on you personally. You gain visibility into performance and an operating rhythm that supports consistent execution and confident growth.

We dig into what's actually creating the friction — where the breakdowns are, what's unclear, and what the business needs to move forward. From there, we assess what kind of support makes sense and whether working together is the right fit.

Every engagement starts with understanding the real problem, not the surface symptoms. From there, I work hands-on to build the structure, systems, and accountability mechanisms your organization needs — practical, implementable, and designed to scale with you.